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Shopify is an e-commerce platform that enables businesses to create online stores and sell products globally.

What is the integration used for?

The parcelLab and Shopify integration, focusing on order management and product feed, enriches the e-commerce experience on Shopify. It boosts customer engagement with automated tracking and analytics for efficient order handling. The product feed aspect specifically enhances the display of related products, ensuring customers see relevant, complementary items, thereby potentially increasing sales and improving the shopping experience.

engage pL Engage
retain pL Retain
Product Feed
Order Management

Shopify <> parcelLab integration overview

Enhance your post-purchase journey with our integration, providing a complete overview of each customer’s order. Elevate your service with these features:

  • Branded Tracking Pages: Create personalized tracking experiences with tailored product recommendations.
  • Instant Notifications: Reduce WISMO calls with immediate email and SMS updates.
  • Engaging Notifications: Keep customers informed with seamless shipping updates.
  • Insightful Analytics: Gain valuable insights into shipment status and timely performance.

Install our integration app today and transform your customer’s post-purchase experience into a strategic advantage.

How to connect Shopify with parcelLab?

This straightforward guide assists Shopify owners in integrating with parcelLab. Steps include creating webhooks in Shopify, sharing the store URL with parcelLab, and optionally providing API access for enhanced product information. Tailored for ease of use, it ensures seamless connection for effective order tracking and management.

Step 1

Log into Shopify: Go to your Shopify admin area.

Step 2

Settings Navigation: Locate ‘Settings’ and select ‘Notifications’.

Step 3

Adding Webhooks: Under ‘Webhooks’ on the Notifications page bottom, click ‘Create Webhook’.

Step 4

Setting Up Webhooks: Create two types:

  1. New Orders: Select ‘Order Creation’, choose ‘JSON’, and input the provided URL.
  2. Order Updates: Opt for ‘Order Update’, set ‘JSON’, and use the provided URL.
Step 5

Saving Webhooks: Ensure they’re saved correctly.

Step 6

Verification: Confirm both webhooks are accurately listed in Shopify.

Step 7

Share Shopify URL: Provide your Shopify URL to parcelLab.

Step 8

API Access (Optional): Grant access to your Shopify products for additional data.

Step 9

Carrier Information: Inform parcelLab about your shipping carriers.

And that's it! Once you've done these steps, parcelLab will start receiving your Shopify order data.


Integration instruction

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Shopify help center

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