Secret life of an online shopper: facts and stats about the US online shopping consumer behavior revealed
We've united forces with YouGov to bring to you exclusive, US-specific data about the consumer behavior related to post-purchase experience.
Did you know?
- 86% of people have experienced shipping and delivery issues
- 23% are unwilling to order from a retailer again after a negative delivery experience
- 48% say a negative shipping or delivery experience affects their relationship with the retailer
About:
We’ve united forces with YouGov to bring to you exclusive, US-specific data about the consumer behavior related to post-purchase experience – everything from your customer’s reaction to poor delivery experience to the expectations around holiday shopping.
Delivered in a fun entertaining format of a trivia game – this is a must-attend event of the season! In 25 minutes we will elevate your energy level (and competitive spirit), as well as guarantee cool prizes! parcelLab swag for the winners, and brunch (afternoon tee) for all attendees is guaranteed.
What you’ll learn
- Exclusive data specific to the US market to inform your post-purchase customer experience
- Data points to benchmark your business performance against country average
- Boost of energy and competitive spirit that you need to win this peak season
