Research
DE
German E-commerce returns study 2022
parcelLab Team
July 5
Research
Research
DTC checkout experience is failing to deliver
parcelLab Team
June 28
Research
US DTC Post-Purchase Experience Report 2021
parcelLab Team
June 23
Research
Find out the biggest mistakes UK health & beauty retailers are making
parcelLab Team
March 16
Research
Consumer Home Delivery Review 2020/21
parcelLab Team
February 25
Research
Comparing Operations Experience in US Retail 2021
parcelLab Team
February 10
Research
The state of Operations Experience in the UK for online retail 2021
parcelLab Team
January 27
Research
DE
German E-Commerce Shipping Study 2021
parcelLab Team
January 12
Research
How do you tackle WISMO calls?
parcelLab Team
October 28
Research
Peak 2020: Meet the “New Customer”
parcelLab Team
October 21
Research
Operations Experience from a Customer Perspective
parcelLab Team
August 31
Research
We investigated the standard of e-commerce in the UK
parcelLab Team
August 6
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