parcelLab has been named 'Best Unified Customer Experience' by the Vendors in Partnership (VIP) Awards

Learn more
Products
Convert
Engage
Retain
Platform
Solutions
by Industry Fashion & Luxury Electronics & Media Furniture & Appliances Cosmetics & Beauty Toys, Hobbies, & DIY Food & Personal Care Pharmacy & Medical Supply
See all industries
by Use case WISMO/WISMR Returns Management Cross-sell & Upsell Increase Conversions Post-Purchase Customer Experience
Case Studies
Resources
Resource Center

Discover the latest resources for Post Purchase, Returns and and eCommerce.

 Research
Research

Discover studies on post-purchase & returns.
Blog

Read the latest trends, insights, and best practices.
Webinars

Explore webinar replays and recorded event sessions.
In The Media

Check out our latest media mentions.
Events

Join us at an upcoming event.
Press

Find out what's new at parcelLab.
Company
About

Learn more about parcelLab and our vision.
Careers

Unlock your potential by joining the post-purchase leader.
Culture and Principles

Discover our core values.
Leadership

Meet the people who lead parcelLab.
Partners

How to locate or become a parcelLab partner.
Contact Us

Let us know how we can help you.
Community

Connect, collaborate and shape the future
Book a Demo
Book a Demo

In the Media

All Resources In the Press
MailOnline
In the Press
Zara now charges online shoppers £1.95 for returns to third-party drop-off points: Could paying for online returns become the norm?
Parcellab_Glyph_RGB_Blue

parcelLab Team

May 12
22_Charged
In the Press
UK’s top retailers failing to offer sustainable delivery and returns
Parcellab_Glyph_RGB_Blue

parcelLab Team

May 10
22_ELLE_Fr
In the Press
Les Français, champions des achats impulsifs et durable
Parcellab_Glyph_RGB_Blue

parcelLab Team

May 6
In the Press
Tenir la promesse client de bout en bout, un challenge pour les marques omnicanales
Parcellab_Glyph_RGB_Blue

parcelLab Team

May 2
In the Press
Die Kundenzufriedenheit im E-Commerce entscheidet sich beim Paketversand
Parcellab_Glyph_RGB_Blue

parcelLab Team

April 26

Subscribe to our resource updates

Be the first to know the latest news, product updates, and more from parcelLab