Integrate with parcelLab
parcelLab collaborates with top eCommerce platforms and apps, empowering you to establish and manage your online business.
SAP Commerce Cloud
SAP Commerce Cloud is a cloud-based e-commerce platform offering scalable, integrated solutions for digital commerce and omnichannel retailing.
Zendesk
Zendesk is a customer service software platform known for its intuitive interface, scalability, and comprehensive support solutions.
Shopify
Shopify is an e-commerce platform that enables businesses to create online stores and sell products globally.
Trusted by world leading companies
We believe that the customer experience should be from the FARFETCH brand. One of the challenges of FARFETCH’s pioneering business model, combined with an intricate fulfillment chain, is being able to communicate this complexity to our customers. Therefore it’s important to have the FARFETCH brand in front of our customers, which parcelLab enables us to do.
Stuart Hill
SVP of Logistics
Learn More About parcelLab Suites
Engage
Enhance your post-purchase journey with personalized communications that keep customers informed every step of the way.
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Convert
Provide a predictive delivery date that increases conversions, reduces uncertainty, and improves customer satisfaction.
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Retain
Turn potential customer dissatisfaction into an opportunity for revenue retention by digitizing your returns process.
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