eTail Palm Springs 2024

Join parcelLab at eTail Palm Springs on February 26-29. We will be at booth 401 and parcelLab’s Chief Marketing Officer, Sidra Berman will be on a panel. See more details below:

Speaking Slot: February 27 at 11:45 AM

Title: KEYNOTE PANEL DISCUSSION: The State of D2C In 2024: Powering Through The Shakeout While Continuing to Provide the Best End to End Customer Experience

Discussion Points:

• Making sure you are doing what you can to execute your business model and understanding what today’s customers want to see
• Assessing the need to be available via multiple channels or providing omnichannel experiences
• Finding efficiencies where you can – perhaps with a nimbler fulfillment strategy, through the discussion of best-practices
• Evaluating the best way to provide a strong end to end customer experience, thus ensuring stronger LTV
• Understanding where D2C brands stand in terms of customer experience & where they have the potential to optimization
• How brands incorporate customer feedback like NPS scores and reviews to improve the customer experience

BONUS: Get a 20% discount on tickets with the code SPONSOR